Czech-speaking Helpdesk Analyst - Hays Hungary Kft. - Budapest,

Our leading IT provider partner company is building a new team for their project and they are looking for candidates for Czech-speaking Helpdesk Analyst position in Budapest with hybrid working option.

Main responsibilities:

Support the customers using your outstanding language skills

Handle the incoming phone calls, emails or requests in chat

Solve the requested IT-related issues of the customers

Contribute to maintaining and increasing the customer satisfaction level

Requirements:

High school diploma

Fluency in Czech/Slovakian and English

1 year's experience in customer service or IT support

Customer-centred mindset and excellent communication skills

The company can offer:

Home-office opportunity, sport and health package to be able to keep a work-life balance

Language courses, trainings for lifelong learning

Competitive salary and benefits package

Opportunity to work in a multinational environment where you can develop your skills and use your language knowledge

What you need to do now:

If you’re interested in the position above and have the required skills and background, please apply below and we will contact you as soon as possible!