Danish Speaking Customer Service & Operations Specialist - Epta

Feladatok:

What You'll DoAct as the main point of contact for customers and technicians via phone, email, and customer portals

Handle service requests and coordinate service activities

Monitor ongoing cases and provide updates to customers

Collaborate with technicians, subcontractors, and internal teams

Support aftersales administration and service operations

Prepare and process invoices accurately and on time

Follow up on payment-related queries and outstanding invoices

Resolve billing issues and maintain accurate records in internal systems

Contribute to process improvements and team KPIs

Elvárások:

What We're Looking ForFluent Danish and English

Strong communication and customer service skills

Excellent organizational skills and attention to detail

Ability to manage multiple priorities in a fast-paced environment

Good knowledge of Microsoft Office, especially Excel

Proactive and solution-oriented mindset

Előnyt jelent:

Nice to HaveExperience in customer service, administration, invoicing, or similar support functions

Experience in a shared services or international environment

Familiarity with ERP/CRM systems (e.g. SAP, Salesforce)

Understanding of service coordination, invoicing, or accounts receivable processes

Recent graduates with strong language skills are also welcome to apply.

Amit kínálunk:

What We OfferA permanent role in a growing, future-focused company in the center of Budapest

A modern workplace with innovative tools & fresh ideas

Competitive salary

Annual gross 770,780 HUF cafeteria

An additional day of annual leave granted in recognition of your birthday

One paid day per year for company-organized volunteering activities

Employee referral bonus program

Eyeglass reimbursement

Peer-to-peer reward system to acquire nice gifts and vouchers

Flexible home-office options for better work-life balance

Real opportunities to grow your career from day one

About EPTA

EPTA is a global leader in commercial refrigeration solutions. Our newly established Budapest Business Services Centre supports key business processes across Europe and offers exciting opportunities in an international environment.

Ready to Join Us?

Apply today and become part of EPTA BSC's exciting journey!