Dutch - Speaking Customer Logistics Specialist - Transcosmos Kft -

Feladatok:

Customer Logistics Specialist – Dutch Speaking

Budapest | Remote | Full-time

Ready to turn problem-solving into a career?

As a Customer Logistics Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.

What You’ll Do

• Provide customer support for shipment and delivery enquiries via phone, email, and chat

• Track parcels, investigate delivery issues, and coordinate resolutions with operational teams

• Manage customer cases, delivery amendments, and records while ensuring timely, professional service

Requirements

Elvárások:

Strong communication skills in English (B2) and Dutch (C1)

Customer-focused mindset with excellent communication skills

Proactive, organized, and tech-savvy

Can work both independently and as part of a team

Previous experience in Customer Service, BPO, Technical Support or a similar environment is an advantage, but relevant skills, motivation and a customer-focused mindset are also important

Amit kínálunk:

Cafeteria

Medicover private healthcare

Language-learning support

Commuting support

An international working environment where you can use English every day

Professional experience in an international customer service operation

Opportunities to develop your customer service, communication and problem-solving skills