Duty manager - Al Habtoor Palace, Budapest - Budapest

Feladatok:

Join the world of luxury hospitality and become part of the Al Habtoor Palace Budapest team! If you have excellent problem-solving skills and enjoy the dynamic environment of Front Office operations, this is the challenge for you.

Al Habtoor Palace Budapest is a true Dubai jewel — a magnificent luxury hotel in Hungary, located in the heart of Budapest. The building blends the city’s historical elements with modern culture.

At Al Habtoor Palace Budapest, we believe that the Ladies and Gentlemen working with us are our most valuable resource in delivering exceptional service and fulfilling our commitment to our guests.Leading the Front Office: Manage and supervise the Front Office team, ensuring an outstanding guest experience.

Team Management: Oversee daily operations, support continuous team development, provide mentoring, and conduct performance evaluations.

Guest Satisfaction Monitoring: Ensure high levels of guest satisfaction, handle and resolve complaints, and respond to reviews.

Achieving Targets: Meet upselling and guest satisfaction targets.

Projects and Policy Implementation: Introduce services that enhance the guest experience and ensure compliance with corporate policies.

Elvárások:

Minimum 2 years of experience in Front Office, Reception, or a similar field.

Strong team player with excellent communication and leadership skills.

High level of customer orientation and problem-solving ability.

Openness to different cultures and a desire for continuous learning.

Knowledge of Opera software.

Education: University diploma with a specialization in hospitality or a 2-year higher education qualification in hospitality, hotel management, business administration, or a related field.

Előnyt jelent:

Previous experience in a luxury environment.

Amit kínálunk:

BKK public transport pass 

SZÉP Card benefit after the probation period (3 months).

Commuting support for employees living outside Budapest.

Company events, trainings

Free meals during working day (Lunch/Dinner - salad bar, fresh fruits, free coffee machine and healthy snacks).

Company events, trainings

Opportunity for Upsell