Front Office Manager - THERMAL HOTEL AQUINCUM Zrt. - Budapest

Feladatok:

Manage and organize the daily operational tasks of the Front Office department

Focus on the day-to-day management of the team

Having a pleasant personality combined with a dynamic and professional attitude to supervise and lead the team

Handle complaints and specific guest requests

Identify improvement in quality and people management

Ensure the continuous development and motivation of the Front office team, setting clear and measurable objectives and targets

Monitor the evolution of guest satisfaction and provide trainings according to the feedback of our guests.

Support the Rooms Division Manager in developing business policy plan

Having also an analytical mindset to be able to create plans and strategies about the current and future of the team.

Participating in Duty Management

Elvárások:

Minimum 3 years as an Assistant Front Office Manager / Front Office Manager in a similar size and star rated property

Having hands on management style and lead by example

Is capable to work as a team member as well as a leader

Opera system knowledge would be appreciated

Is flexible in working times (weekends and evenings upon business needs)

Is accurate in financial data and administrative processes (Word, Excel, PowerPoint, reports)

Excellent problem-solving and decision-making skills 

Result oriented

Attentive to detail 

Initiative driven personality 

Positive attitude, flexibility at work 

Good team player, but strong ability to work independently

Amit kínálunk:

Free of charge Aronia Wellness and Spa usage in our hotel

Free of charge catering at our colleague restaurant

Free guarded parking

A stable background provided by an international hotel chain

A competitive salary

A yearly bonus scheme linked to hotel and individual performance