German Speaking Service Desk Analyst L1 - Tata Consultancy Services

Feladatok:

Troubleshoot IT related issues and handle customer requests.

Provide remote support through different channels such as telephone, email, or chat.

Support our top customers using your specific language skills.

Elvárások:

A high school diploma.

German on a business level (working/support language).

English on a communication level (for interviews, training, and internal communication).

… and your main advantages are:

Experience in Service Desk, Help Desk or Customer Support roles.

Ability to interact with customers and provide solutions.

Windows, Office 365, and Network troubleshooting skills.

Előnyt jelent:

40 hours per week

Type: Full-time, indefinite contract

Working arrangements vary across our teams and may include hybrid or largely remote working opportunities. As collaboration and business needs sometimes require in-person attendance, this is not a fully remote position. All employees must be based in Hungary and be able to attend the office when required.

Legal requirement: You must currently be eligible to work in Hungary

Amit kínálunk:

TCS has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.

We provide a wide range of benefits, including a market-leading comprehensive private health care package.

We offer extensive self-development opportunities: our colleagues have many training possibilities for personal and professional growth.

At TCS Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.

You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.

You can seize the day with us at our company events, hobby clubs, and sporting initiatives.

An attractive compensation package.