Player Support Specialist for a Gaming Account with Hungarian and

Feladatok:

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate

TELUS Digital Bulgaria is looking for passionate player support specialists.

A typical day:

Help out our players with any issues they might have via tickets and chat

Provide the best player experience with a case by case player oriented approach

Identify trending issues and bugs submitted by players and communicate them to the appropriate teams

Work with a passionate team of gamers to give our support experience a player to player feel

Sounds good, right?

Elvárások:

Fluency in Hungarian and a good command of English

Player empathy and understanding a player’s perspective when tackling their issue is required

Understanding of Player Support

Gaming experience – if you have played games and you can relate to a player’s concept, community and mindset it will be considered as an advantage

Desire to help the players as best as possible and to contribute to the team’s success

Amit kínálunk:

Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs

21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home

Plane Ticket from your location to Sofia

Taxi transportation directly from the airport to your accommodation

Fully paid training sessions from the office

Stable job and career development opportunities

Attractive salary

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects!

It sounds like the perfect job for you? APPLY NOW!

About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.