Receptionist / Recepciós - B&B Hotels Hungary Kft. - Budapest

Feladatok:

As a Receptionist, you will be the first point of contact for our guests, ensuring they feel welcome from the moment they arrive until their departure. You will deliver fast, efficient check-in and check-out services, offer personalized assistance, and create a pleasant atmosphere throughout their stay.Warmly greet guests and ensure smooth, efficient check-in and check-out procedures

Provide personalized service and maintain a friendly, welcoming atmosphere

Answer guest inquiries, resolve issues quickly, and handle any special requests

Manage reservations, room allocations, and booking modifications

Keep the front desk and lobby area clean and organized

Represent B&B HOTELS as a brand ambassador, upholding company standards and values

Elvárások:

Strong guest-oriented mindset with a passion for delivering excellent service

Positive, proactive, and flexible attitude

Ability to work independently, handle multiple tasks, and meet deadlines

Professional commitment to high-quality hospitality

Fluency in Hungarian and English (additional languages are a plus)

High stress tolerance and ability to multitask in a fast-paced environment

Amit kínálunk:

Full or part time contract

Competitive package with shift allowances

Szép Kártya bonus system

Training and development opportunities

Career growth within our international hotel network

Discounted rates within B&B HOTELS network and Hungarian Hotel Association partners

Dynamic and talented team environment