SCM Specialist - PAYER INDUSTRIES HUNGARY Kft. - Ajka

Feladatok:

Customer Service & Customer Relationship ManagementAct as the primary point of contact for assigned customers.

Manage customer orders from receipt through fulfillment.

Confirm and communicate delivery schedules and order status.

Monitor customer forecasts and demand changes.

Coordinate the resolution of delivery issues and customer complaints with internal stakeholders.

Proactively communicate supply risks, delays, and recovery plans to customers.

Maintain strong customer relationships and support customer satisfaction objectives.

Production Planning & Supply Chain CoordinationCreate, maintain, and optimize mid-, and long-term production plans.

Balance customer demand with available production capacity.

Monitor inventory levels and material availability to support production requirements.

Collaborate closely with Procurement to ensure timely availability of raw materials and components.

Define production priorities based on customer requirements and business objectives.

Identify supply chain risks and implement mitigation actions.

Participate actively in Sales & Operations Planning (S&OP) and demand review processes.

Support continuous improvement initiatives within planning and supply chain processes

Analysis & ReportingTrack and analyze key supply chain and customer service KPIs.

Prepare regular reports and performance summaries for management.

Monitor backlog, delivery performance, inventory levels, and forecast accuracy.

Ensure accuracy of planning and customer master data within ERP systems.

Support root cause analysis and corrective actions for supply chain disruptions.

Elvárások:

EducationBachelor's degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.

Experience2-3 years of experience in Supply Chain, Customer Service, Production Planning, Logistics, or a related function.

Experience in a manufacturing environment

Experience working with ERP systems (SAP preferred).

Technical SkillsStrong knowledge of supply chain and production planning processes.

Advanced Microsoft Excel skills.

ERP/MRP system proficiency, preferrably SAP

Understanding of inventory management and demand planning concepts.

Fluent English communication skills, both written and verbal.

Competencies

Functional CompetenciesPlanning and organizational skills

Analytical thinking and problem-solving

Customer focus

Process improvement mindset

Behavioral CompetenciesExcellent communication and interpersonal skills

Ability to manage multiple priorities in a dynamic environment

Proactive and solution-oriented attitude

Team player with cross-functional collaboration skills

Amit kínálunk:

SZÉP Card

Home Office Opportunity

Flexible Working Hours

Professional Training & Development

International Career Opportunities

Health Screening Programs

Team Building Events

Employee Referral Bonus

Modern Working Environment

Commuting Allowance

Company Events

Supportive Team Culture