Buying Operations Manager - TESCO-BST - TBS-Budapest

At Tesco Business Solutions, we work to create value for Tesco CE's customers, employees, and partners. In the Commercial Operations stream we mainly work with the Tesco CE buyers (CZ, SK, HU) and their suppliers to guarantee that our customers always get the best offers!

We are now looking for a Buying Operations Manager to join our team. Team's work is crucial in ensuring our internal and external stakeholders effectively utilize our company-developed tools which ensures the smooth operation of processes. The ideal candidate will be passionate about customer service, possess strong leadership skills, and have a proven track record in managing support teams.

Your key responsibilities and duties will be:

Managing the daily operations of your team, ensuring adequate capacity and resources

Recruiting and coaching to create a high-performing culture

Being responsible for meeting the targets (KPI/SLA) of the assigned operational area

Providing and getting regular feedback to create an inspiring environment that enables professional development

Reporting performance metrics and achievements of the team on a regular basis and identify opportunities to improve

Planning staffing requirements including hiring, resource allocation and induction

Conducting performance management conversations for team members, mentoring, and coaching them so that they can reach their highest potential

Implementing, establishing, and meeting departmental and company goals to improve business outcome

Driving engagement with key stakeholders, process owners and buying teams across representative business units (HU, CZ, SK, UK, Bengaluru) and acting as the second level escalation point.

Occasionally visiting our stakeholders across the Central European region to establish a smooth and fruitful cooperation.

Creating and fostering a culture of continuous improvement to ensure internal hand-offs, ways of working constantly improving

Initiating and leading exciting projects and initiatives that generate value to our customers and stakeholders based on business requirements. We listen to your ideas and can't wait to see their positive impact!

You will be great in this role if you:

Have University or college degree

Are Fluent in Hungarian

Are Fluent in English

Are Experienced in People and stakeholder management

Are Experienced of using MS Office (Excel, Word & Power point)

Have strong analytical, decision-making and communication skills

Are a strategic thinker and ready to learn, adopt and drive changes

Are good at multitasking

Can balance priorities in a fast-paced, ever-changing environment

Advantages:

Experience with Process improvement projects

Experience in shared services environment

Understanding retail/ buying / commercial environment