Czech/Slovak and Hungarian Speaking Customer and Colleague Engagement Associate - TESCO-BST - TBS-Budapest

Are you looking for an opportunity where you can make a real difference every day? Join our warm, professional support team and help us provide top-level service to Tesco customers and colleagues across Hungary, Slovakia and Czech Republic. You'll be the voice of support—whether by phone or email—answering questions, resolving issues, and ensuring a smooth, helpful experience. Your contribution will help keep things running efficiently for both our colleagues and customers. Responsibilities: Providing support to Tesco colleagues and customers in connection with ClubCard, Tesco Online and General Customer Service for Hungary Troubleshooting, delivering great service experience, resolving issues Taking ownership of the issue Escalating contacts efficiently Graduate/high school education Native or advanced Hungarian language Advanced Slovak/Czech Intermediate English Experience in Customer Service is an advantage Basic Computer Skills Experience in using MS Office (Excel, Word & PowerPoint)